HICX Supplier Experience Survey
COVID has shown businesses how reliant they are on their supply chains and how badly things can go wrong if their supply chain is not resilient, or they have poor communication and relationships with their suppliers.
This system shock has refocused organizations towards improving their supplier relationships and the ways in which they engage with them.
The events of 2020 showed the dependency large organizations have on their supply chain, and its fragility.
HICX’s survey asked 100 senior procurement professionals in leading organizations about their function’s vision and where they are at now.