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Article — 9 min read

How to Start Building the Optimal Supplier Experience

Building the Optimal Supplier Experience Providing an optimal supplier experience is only possible through a deep understanding of how your suppliers are expected to interact with an organization and then streamlining those processes in a ‘supplier-centric’ way. From a practical perspective, ‘supplier centricity’ in the context of Supplier Experience Management means removing friction from every […]

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Article — 12 min read

What Causes Friction for Suppliers?

As Adam Brown, Managing Director, Procurement Strategy & Digital Transformation at Maersk, points out in a recent interview with HICX, “The sheer multitude of touchpoints for suppliers when transacting with many large enterprises can create confusion and inefficiencies.”  The issue resonates with suppliers. Our recent ‘Voice of the Supplier’ survey revealed that 61% of suppliers […]

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Latest
Event — March 23, 2023

Webinar: The Future of Sourcing Procurement Technology

In this webinar, taken from our latest Supplier Experience Community session, we welcome Dr Elouise Epstein, Partner, Kearney and Lance Younger, CEO, ProcureTech. Join us as we talk through the rapidly changing ways in which procure technologies are being sourced, from agile tech sourcing through to the rise of the procurement garage and how this […]

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Podcast — 24min listen

An Interview on How to Use Technology to Prepare for Unexpected Disruption with Anand Singh

In this episode of the Supplier Experience Live Podcast, we head to Pittsburgh, Pennsylvania to speak with Anand Singh, who is VP of Integrated Supply Chain at Sword Health.  Anand started working in Procurement and Supply Chain at an early age in his family business. He was managing a small fleet of two trucks serving […]

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Article — 13.5 min read

The Future of Sourcing Procurement Technology

In our latest Supplier Experience Community session, which was our first for 2023 and which brings together executive attendees from leading global brands, we were delighted to welcome Dr Elouise Epstein from Kearney and Lance Younger of ProcureTech. They joined us to talk about the rapidly changing ways in which procurement technologies are being sourced, […]

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