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Voice of the Supplier

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Article — 4.5 min read

The Benefits of Focusing on Supplier Centricity and Supplier Experience

Voice of the Supplier Survey 2024 Building strong supplier relationships is more crucial than ever in today’s competitive business environment. However, our 2024 Voice of the Supplier Survey uncovered some critical insights that revealed that, rather than being set up for success, suppliers often feel too stretched to innovate, as they explain what they feel would […]

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Article — 6 min read

Why Communication & Supplier Engagement Need Renewed Focus

Voice of the Supplier Survey 2024 Effective communication is the backbone of any successful supply chain management strategy. As businesses strive to strengthen their supplier relationships, understanding the suppliers’ perspective is key to making meaningful improvements in this area.  And there remains a lot of work to be done here. Our 2024 Voice of the […]

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Article — 1.5 min read

Survey Reveals Persistent Challenges in Supplier Relationships

Supplier relationships remain strained due to a disconnect between suppliers’ needs and what buying organizations perceive those needs to be. Despite this, more organizations across various industries are starting to recognize the importance of providing a best-in-class supplier experience as a key differentiator. Our latest survey gathered insights from 1,000 suppliers serving enterprise customers in […]

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