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How to Realize the Benefits of Supplier Centricity
The benefits of supplier centricity As Adam Brown, Procurement Strategy & Digital Transformation at Maersk puts it, “Procurement needs to play the role of enabler, ensuring that it asserts its role in ‘getting the data shaped up,’ and using its insight and expertise to understand the supplier experience in its entirety.” This means buyers must […]Suppliers’ PerspectiveVoice of the Supplier Read now
How to Start Building the Optimal Supplier Experience
Building the Optimal Supplier Experience Providing an optimal supplier experience is only possible through a deep understanding of how your suppliers are expected to interact with an organization and then streamlining those processes in a ‘supplier-centric’ way. From a practical perspective, ‘supplier centricity’ in the context of Supplier Experience Management means removing friction from every […]Suppliers’ PerspectiveVoice of the Supplier Read now
What Causes Friction for Suppliers?
As Adam Brown, Managing Director, Procurement Strategy & Digital Transformation at Maersk, points out in a recent interview with HICX, “The sheer multitude of touchpoints for suppliers when transacting with many large enterprises can create confusion and inefficiencies.” The issue resonates with suppliers. Our recent ‘Voice of the Supplier’ survey revealed that 61% of suppliers […]Suppliers’ PerspectiveVoice of the Supplier Read now