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Nearly two-thirds of businesses are neglecting supplier communications


Almost two-thirds (64%) of enterprises don’t have strong communication channels in place with suppliers, according to a new survey by HICX. This comes at a time when supplier relationships should be more important than ever.

The Supplier Experience Survey provides insights from a hundred of the most senior procurement professionals from global billion-dollar organisations, including more than 30 respondents from enterprises with an annual turnover of more than $10 billion.

“In times of scarcity having resilient supply chains is the best way to gain a competitive advantage,” said HICX Chief Executive Officer, Costas Xyloyiannis. “To truly achieve this, enterprises must ensure they have the strongest, healthiest relationships possible with all their suppliers.”

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