Leading brands are transforming their procurement and supply chain strategies by putting supplier experience at the centre. HICX Supplier Experience Live, in partnership with DPW, is the only event dedicated to helping organisations use supplier experience to remove friction and become customer-of-choice.
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What is supplier centricity? Being supplier centric means not treating suppliers as a commodity but setting them with the right foundations to do their best work for you. It is a mindset shift that acknowledges that all suppliers, rather than just the strategic few, should have access to a one-to-one style relationship. It also means […]
Procurement ExcellenceSupplier Experience Management (SXM)Suppliers’ Perspective Read now
The era of Supplier Experience is here Accelerated by recent global events and propelled by today’s need to fundamentally change the way in which organizations interact with their suppliers, there is a realization in the industry that the enterprise-supplier relationship cannot be treated as a zero-sum game. Suppliers as an extension of the organization Instead, […]
Supplier Experience Management (SXM)Suppliers’ Perspective Watch nowThe last years have seen a fundamental and permanent shift in supply chain relationships and leading organizations recognize that their future growth relies on the strength of their supplier base. Supplier Experience Management (SXM) is the practice of creating the conditions in which a buying organization and all of its suppliers can achieve mutual success […]
Supplier Experience Management (SXM)Supplier Management Read nowDriven by events at the beginning of the decade, Procurement’s mandate has continued to expand rapidly, as the shift from cost savings to value creation and collaboration gathers pace. Establishing true partnerships has brought the subjects of supplier centricity and customer-of-choice sharply into focus. Being supplier centric means not treating suppliers as a commodity but […]
Supplier Experience Management (SXM)Supplier Relationship Management Read nowVarious market factors in the last couple of years, such as supply chain disruptions, cyber security breaches and increasing geopolitical instability have made organizations aware of the importance of good data. Lack of transparency and inadequate processes exacerbate these issues. In a webinar on Putting the Supplier Experience at the Forefront of Strategic Procurement, Charlotte […]
Data QualitySupplier Experience Management (SXM) Read nowFor far too long organizations have focused their efforts solely on cost savings and the transactional value they can squeeze out of their suppliers. This changed in 2020, as a result of a series of crises, and companies have instead shifted their focus on establishing true partnerships and driving value for all stakeholders through increased […]
Supplier Experience Management (SXM)Supplier Relationship Management Read now
