Supplier Relationship Management

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Article — 10.5 min read

Adopting a Supplier Centric Approach

Driven by events at the beginning of the decade, Procurement’s mandate has continued to expand rapidly, as the shift from cost savings to value creation and collaboration gathers pace. Establishing true partnerships has brought the subjects of supplier centricity and customer-of-choice sharply into focus. Being supplier centric means not treating suppliers as a commodity but […]

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Article — 10.5 min read

What Is Supplier Experience Management (SXM) and Why Is It Important?

For far too long organizations have focused their efforts solely on cost savings and the transactional value they can squeeze out of their suppliers. This changed in 2020, as a result of a series of crises, and companies have instead shifted their focus on establishing true partnerships and driving value for all stakeholders through increased […]

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Article — 21 min read

Supplier Relationship Management & Supplier Experience Management in Practice

The turbulent events of 2020 and 2021 have brought the world to a virtual standstill and with it a realization of just how dependent organizations are on their supplier communities. Companies have reacted by starting to shift their focus towards collaboration, establishing true partnerships and driving value for all stakeholders, rather than simply thinking about […]

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