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Custom Supplier Management Solutions

When a standard module doesn’t fit your process

Some enterprise supplier processes are genuinely unique, shaped by regulation, your operating model or strategic commitments. They rarely fit standard modules, and workarounds don’t do them justice.

HICX experts design and configure the process with you, on the same governed platform as your standard modules. A process built for your organisation, without the cost or risk of custom code.

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Supply Chain Orchestration Software To Streamline Procurement
Trusted by some of the world's largest companies to solve complex supplier management challenges
  • sonova
  • AutoNation
  • Heineken
  • Mars Incorporated
  • Cytivia
  • EDF Energy

A bespoke process without a bespoke build

HICX implementation experts work alongside your procurement, operations and compliance teams to design the process around how your organisation actually works. You define the requirements; HICX brings the platform and the experience.

It is configured using the same no-code tools that build the standard modules, on the same governed supplier data. Tailored to you, with no custom code to maintain and no parallel system to run.

“Just wanted to say that your team have delivered nothing short of a miracle in getting us live with all our suppliers, across all ERPs so quickly.”

Malina Dumitrescu, Digital Technology Product Manager

Supplier ESG and sustainability data collection

Structured, governed ESG data collection built around your specific reporting obligations, rather than bolted onto an onboarding form.

Supplier diversity programme management

Structured diversity data collection, year-on-year tracking and audit-ready reporting, connected to your supplier records and reportable without manual extraction.

Category-specific qualification and certification

Qualification workflows that reflect your category knowledge, regulatory requirements and supplier development priorities.

Why enterprises choose HICX for custom supplier management

Enterprise experience that informs every engagement

HICX has implemented supplier management for many of the world’s largest, most complex organisations, and knows what works, what fails at scale and where design meets reality.

Expert implementation that gets it right first time

Custom processes are hard to get right. HICX teams bring the supplier domain expertise and platform depth to design and configure processes that work, faster.

One platform, not a parallel system

Custom processes sit inside the same HICX platform as your standard modules, sharing supplier data, governance and the portal. A custom process is not a new system to run.

Governed from day one

Custom processes inherit the same governance, audit trails and access controls as the rest of the platform. The flexibility is built in from the start, not retrofitted after go-live.

What a custom engagement delivers

HICX draws on experience across enterprise deployments to recommend approaches that work at scale and avoid the common failure modes for your sector.

Your process is built with the platform’s no-code tools, the same ones behind the standard modules. Faster to deliver, lower risk, and nothing bespoke to maintain when the platform evolves.

Suppliers interact with any custom process through the HICX Supplier Portal they already use. No separate onboarding and no new login.

Custom processes run on the same governed supplier data as your standard modules. Outputs attach to supplier records, visible across the platform and reportable without manual consolidation.

Engagements are delivered in phases, so you can validate the approach before scaling and adapt as requirements evolve. The HICX team stays engaged after go-live.

What to expect from a custom engagement

A structured approach, not a blank sheet

Every engagement follows a proven implementation method built from experience across enterprise deployments. You start from a framework validated in complex environments, not a blank page.

Your team stays in control

The process is designed with your procurement, operations and compliance teams. You set the requirements, HICX brings the expertise and the platform, and you own and can maintain the result.

No custom code, no technical debt

Everything is built through configuration, not development. There is no bespoke code to maintain, no upgrade dependency and no risk of the process breaking when the platform evolves.

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