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SXM Community Working Group

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Article — 13.5 min read

The Future of Sourcing Procurement Technology

In our latest Supplier Experience Community session, which was our first for 2023 and which brings together executive attendees from leading global brands, we were delighted to welcome Dr Elouise Epstein from Kearney and Lance Younger of ProcureTech. They joined us to talk about the rapidly changing ways in which procurement technologies are being sourced, […]

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Article — 4.5 min read

The Third Supplier Experience Community: Exploring how to achieve more agility, less friction

The third Supplier Experience Community event recently took place, this time welcoming around thirty executive attendees, from some of the leading global brands. Supplier Experience Community: Background The group meets under Chatham House rules in order to provide a forum in which to explore how to drive a ‘Supplier Experience mindset’ in organizations. It includes […]

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Article — 10.5 min read

Learning from the Community with Case Studies on Approaches to Supplier Experience

HICX recently held the second of its Supplier Experience Community Working Group events. This second virtual event saw the coming together of around twenty leading Procurement and Digitalization practitioners, from some of the world’s largest enterprises, to specifically discuss supplier experience and Supplier Experience Management (SXM). A case study approach  In our second session, the focus turned […]

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