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Interview with Carmen Erhardt on Supplier Experience Management
In a series of interviews which took place during World Procurement Congress 2022 (WPC) in London, we spoke to a number of thought-leaders and experts from the Procurement and Supply Chain industries about their opinions on Supplier Experience Management (SXM) and the future of Procurement. The theme of this year’s event was ‘Challenging the status […]
Procurement ExcellenceSupplier Experience Management (SXM) Watch now
Why Is Supplier Experience Now Such a Key Priority?
The era of Supplier Experience is here Accelerated by recent global events and propelled by today’s need to fundamentally change the way in which organizations interact with their suppliers, there is a realization in the industry that the enterprise-supplier relationship cannot be treated as a zero-sum game. Suppliers as an extension of the organization Instead, […]
Supplier Experience Management (SXM)Suppliers’ Perspective Watch now
How supplier experience management drives innovation
In the latest episode of ‘Dial P for Procurement,’ broadcast live on Tuesday 16 March, HICX CEO, Costas Xyloyiannis, joined co-hosts Kelly Barner (Buyers Meeting Point) and Scott Luton (Supply Chain Now), along with Quentin Roach, Senior Vice President, Supply Chain & Chief Procurement Officer at Mondelez International. They discussed changes in demand in the […]
Supplier Experience Management (SXM) Watch now
The Mondelez journey to world-class digital procurement
A summary of the session at WPC 2020 with HICX and Mondelez on supplier experience management. Learn how Mondelez built a world-class digital procurement strategy.
Supplier Experience Management (SXM)Supplier Management Watch now
Solving the Procurement Data Dilemma: The future of technology in Procurement
In the final interview in our series on ‘Solving the Procurement Data Dilemma,’ Gren Manuel speaks to Nic Walden about, what is the future of procurement technology?. Nic leads the procurement executive advisory programme in the UK for consultancy The Hackett Group. In this role Nic works with senior executives from some of the world’s […]
Digital Transformation Watch now
Solving the Procurement Data Dilemma: Using supplier data to drive successful relationships
In our second interview in the series on ‘Solving the Procurement Data Dilemma,’ which supports a full survey carried out by HICX and Raconteur on the subject, Gren Manuel speaks to Richard Wilding, OBE. Richard is professor and chair in Supply Chain Strategy at Cranfield University and has had a very distinguished career, both in […]
Supplier Management Watch now
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