“HICX gives us a place to add these further requirements onto, due to having a really good core structure.”
Adam Hubbard, Supply Chain Governance and Performance Manager
Procurement, AP, risk, compliance, quality and category management teams all need supplier data — but they currently get it from different systems, in different formats, with no unified view of what is outstanding or what needs action. The HICX Business Portal gives every internal stakeholder a single, role-based workspace for accessing supplier data, completing tasks and acting on alerts. Included with every HICX deployment.
The HICX Business Portal is the central workspace for all internal teams — a single, governed interface that surfaces the right supplier data and the right tasks to the right people, without the context switching that slows organisations down.
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Procurement uses the ERP. AP uses the finance system. Risk uses a third-party platform. Category managers maintain their own spreadsheets. Compliance tracks certifications in a shared folder. None of these systems talk to each other, and none of them gives a complete picture of any one supplier.
The result is that every time someone needs to make a decision about a supplier — whether to approve an onboarding request, act on a risk alert, chase an expiring certificate or review a performance score — they have to assemble the answer from multiple places. That takes time, introduces errors and means decisions are made on incomplete information.
The HICX Business Portal sits above all of those systems. It surfaces governed supplier data into a single, role-based workspace — so every internal stakeholder sees what they need to see, with the tasks they need to action, without switching systems or assembling information manually.
“HICX gives us a place to add these further requirements onto, due to having a really good core structure.”
Adam Hubbard, Supply Chain Governance and Performance Manager
Every internal stakeholder — procurement, AP, risk, compliance, quality, category management — accesses the same governed supplier data through the same portal. No more version differences between teams. No more assembling a picture from multiple sources.
Each user sees a personalised dashboard configured for their function. A category manager sees their supplier portfolio and pending scorecard reviews. An AP manager sees invoice queries and expiring bank details. A risk analyst sees threshold breaches and outstanding corrective actions. One portal, intelligently personalised.
The Business Portal is not an add-on module. It is included with every HICX deployment — available to every internal user from day one, at no additional licence cost.
Each user sees the tasks, alerts and supplier data relevant to their function — not a generic view that requires filtering to find what matters. Dashboards are configured by role so procurement sees supplier activity, AP sees payment and banking data, risk sees threshold status and compliance sees certificate expiry.
View and manage the full supplier population with segmentation, search and filtering. Find any supplier, see their current status across onboarding, risk, performance and compliance, and act from a single interface without navigating to separate modules.
All pending actions — approvals, scorecard completions, risk reviews, data update requests, corrective actions — surface in one place with owners and due dates. Nothing is missed because it lived in a separate module or inbox.
Initiate supplier onboarding requests, data updates and process actions directly from the Business Portal. Requests are routed through governed workflows — with the right approvers, the right documentation requirements and a full audit trail from initiation to completion.
Alerts fire when certificates expire, risk thresholds are breached, performance scores fall below tolerance, or workflow milestones are reached. Each alert routes to the right person — no manual monitoring of dashboards or spreadsheet tracking of expiry dates.
Standard out-of-the-box reports give procurement and operations leadership visibility across supplier activity, task completion and programme health. LDAP and SAML single sign-on integration means every internal user accesses the portal through existing enterprise credentials.
Every view in the Business Portal is drawn from the same governed supplier records that HICX maintains across your ERP and procurement systems. The data internal teams see is the same data that feeds onboarding, risk, performance and compliance — not a separate copy that diverges over time.
The Business Portal covers the full supplier lifecycle — from onboarding and data governance through risk assessment, performance management, relationship tracking and compliance. Internal teams do not need to switch between modules to manage a supplier end-to-end.
The Business Portal is included with every HICX deployment. Every internal user has access from day one. There is no licence cost calculation to make for each additional team that needs supplier visibility — it is available to everyone who needs it.
LDAP and SAML SSO means internal users access the portal through existing enterprise identity management. No separate credential management. No new identity system for IT to maintain alongside the portal.
The Business Portal surfaces governed supplier data from your existing ERP, procurement suite and connected systems. It does not displace the systems internal teams use for transactions. It gives them a better way to access supplier information and complete supplier-related tasks — without changing how transactions are processed.
Procurement uses it for supplier portfolio management and task tracking. AP uses it for payment data and certificate expiry alerts. Risk uses it for threshold monitoring and corrective action tracking. Each team has a reason to use it that is relevant to their day-to-day work — adoption is driven by usefulness, not enforcement.
The standard Business Portal handles all common supplier management tasks — approvals, alerts, task management, reporting. For organisations that need complex multi-step workflow orchestration or custom process design, the Supplier Process Orchestration add-on extends this capability without replacing what is already in place.
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