Data Quality & AI in Procurement: A 20-Year Journey and What’s Next
Procurement has known about its data quality problem for over 20 years. Different systems still disagree on the same supplier. Ownership still falls through the cracks between procurement, risk, IT, and finance.
Now AI is raising the stakes. AI is pitched as the fix, but it needs good data to work. And as organizations adopt more AI agents, often narrow tools from different vendors, a new wave of fragmentation is forming on top of the old one.
Join Bertrand Maltaverne, Lead Analyst, Upstream Procurement at The Hackett Group, and Jeremy Reeves, Senior Vice President, Product at HICX, along with a HICX customer guest speaker, to unpack what’s genuinely new about this moment, and what procurement needs in place before agent proliferation becomes the next 20-year problem.
Together, they’ll cover:
- Why AI agents create a new fragmentation wave, and what foundation it demands
- Why supplier data quality awareness alone hasn’t fixed the problem
- The ownership gaps still driving inconsistent supplier data
- The blind spot most organizations have around how their AI uses their data
Save your seat to join the conversation.
Your webinar speakers:
Bertrand Maltaverne
Lead Analyst for Upstream Procurement at The Hackett Group
Bertrand is Lead Analyst for Upstream Procurement, where he focuses on supplier management, sourcing, risk, ESG, and direct materials. With over 15 years of experience across procurement functions and technology providers, he brings a unique perspective on how digital solutions are transforming procurement strategy and execution.
Jeremy Reeves
Senior Vice President of Product at HICX
Jeremy is Senior VP of Product, and a seasoned executive with 20+ years leading enterprise teams and delivering innovative sourcing and supplier management solutions. He has launched industry-defining products, driven major revenue growth, and led multiple successful M&A integrations. Having previously led Product at SAP Ariba, Jeremy excels in product strategy, scaling global teams, and bringing impactful software and AI capabilities to market.
