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Video — 5min watch

Interview with Nils Andersson on Supplier Experience Management

In a series of interviews which took place during the World Procurement Congress 2022 (WPC) in London, we spoke to a number of thought-leaders and experts from the Procurement and Supply Chain industries on their opinions on Supplier Experience Management (SXM) and the future of Procurement. The aim of this 3-day congress was to ‘challenge […]

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Video — 5min watch

Interview with Aleks Hajdas on Supplier Experience Management

In a series of interviews which took place during the World Procurement Congress 2022 (WPC) in London, we spoke to a number of thought-leaders and experts from the Procurement and Supply Chain industries on their opinions on Supplier Experience Management (SXM) and the future of Procurement. The aim of this 3-day congress was to ‘challenge […]

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Article — 9 min read

How to Start Building the Optimal Supplier Experience

Building the Optimal Supplier Experience Providing an optimal supplier experience is only possible through a deep understanding of how your suppliers are expected to interact with an organization and then streamlining those processes in a ‘supplier-centric’ way. From a practical perspective, ‘supplier centricity’ in the context of Supplier Experience Management means removing friction from every […]

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